Terms & Conditions

This website is operated by Lighting Loft LTD. Throughout the site, the terms “we”, “us” and “our” refer to Lighting Loft LTD. Lighting Loft LTD provides this website, including all information, tools, and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices detailed here.

By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to adhere to the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein and/or available via the website (such as the Refund Policy, Delivery Policy, Privacy Policy, and Cookies Policy). These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service constitute an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to our store will also be subject to these Terms of Service. The latest version of the Terms of Service is available on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to periodically check this page for updates. Your continued use of the website following any changes indicates acceptance of those modifications.

Our store is hosted on WordPress, which provides us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the legal age of majority in your state or province of residence or that you are of legal age and have provided consent for your minor dependents to use this site.
You may not use our products for illegal or unauthorised purposes. Furthermore, when using the Service, you must not violate any applicable laws, including but not limited to copyright regulations.
You must not transmit any worms, viruses, or harmful code.
A violation of any Terms will result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You acknowledge that your content (excluding credit card details) may be transmitted unencrypted across various networks and may undergo adaptations to meet technical requirements. Credit card details are always encrypted during transfer.
You agree not to duplicate, copy, sell, resell, or exploit any part of the Service, access to the Service, or contact on the website through which the Service is provided without our express written permission.
Headings in this agreement are included for convenience only and do not affect the interpretation of the Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We aim to ensure that all information on this website, including product descriptions, pricing, specifications, and availability, is accurate and clearly presented. However, occasional errors, typographical mistakes, or omissions may occur.

If we identify any inaccuracies relating to product information, pricing, promotions, or availability, we reserve the right to correct such errors and to update or amend information at any time without prior notice. Where an error affects an order you have placed, we will contact you promptly to explain the situation and provide appropriate options.

Some content on this website may include historical or reference information. Such material is provided for context only and may not reflect current specifications or availability.

We encourage customers to review product descriptions carefully and to contact us directly if any clarification is required prior to purchase.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) without prior notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS
Some products may be sourced directly from manufacturers. As such, availability is not guaranteed until an order is confirmed and processed by Lighting Loft LTD. If a product becomes unavailable after purchase, we will place the order on hold and may contact you regarding alternative options.
We endeavour to accurately display product colours and images; however, we cannot guarantee exact matches due to variations in display settings. Manufacturers may change product specifications without prior notice, and Lighting Loft LTD is not responsible for such changes. Product images are provided for illustrative purposes only. While we take reasonable care to ensure that product photographs and visual representations are as accurate as possible, actual colours, finishes, tones, and proportions may vary slightly due to screen settings, lighting conditions, manufacturing tolerances, or material differences.
Where exact colour matching or finish consistency is important, we strongly recommend ordering a single unit or sample prior to placing a larger order. Lighting Loft LTD cannot accept responsibility for minor variations between displayed images and the delivered product where such differences are reasonable and expected.
Product sizing details are available on the product description page. It is your responsibility to verify size information before ordering.
We reserve the right to limit the sales of products or services on a case-by-case basis, impose quantity restrictions, or discontinue products at any time.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or limit any order at our sole discretion. If we modify or cancel an order, we may notify you using the contact details provided at the time of purchase.
You agree to provide up-to-date, complete, and accurate purchase and account information for all transactions. You must promptly update your account details, including email and payment details, to enable transaction completion and communication.

SECTION 7 – THIRD-PARTY LINKS
Our website may include third-party content, products, or services. Third-party links on this site may direct you to external websites that are not affiliated with us. We are not responsible for reviewing or evaluating third-party content and do not accept liability for third-party websites, materials, or services.
Any transactions made through third-party websites are at your own risk. Please review the third-party provider’s terms and conditions before engaging in any transactions.

SECTION 8 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy, which can be viewed on the Lighting Loft LTD website.

SECTION 9 – CHANGES TO TERMS OF SERVICE
You can review the latest version of the Terms of Service on this page at any time. We reserve the right to update, modify, or replace any part of these Terms at our sole discretion by posting updates to our website. It is your responsibility to check for changes periodically. Continued use of our website or Service following modifications indicates acceptance of the changes.

SECTION 10 – CONTACT INFORMATION
For any questions regarding these Terms of Service, please contact us via our contact form or at sales@lightingloft.co.uk.